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4WDetail™ Product Warranty Page

Sand Assassin PRO Warranty 

Sand Assassin PRO Warranty

Your Sand Assassin PRO is covered by a life-time warranty on specific parts, covering structural integrity and other key components, subject to the terms and conditions outlined below.

1. Warranty Coverage:


This life-time warranty covers the structural integrity of the green boom, axles, wheels, quick connectors attached to the green boom, lance extensions, and protection against thread damage. If these components are found defective or fail under normal use, we will repair or replace the unit at no charge.


2. What is Covered:


 - Structural integrity of the green boom.

 - Axles, wheels, quick connectors on the green boom.

 - Lance extensions and thread damage.


3. What is Not Covered:


3a. Physical Damage:


Damage resulting from accidents, such as smashed wheels caused by being run over by a vehicle.


3b. Cosmetic Imperfections:


 - Wear and tear to powder coating.

 - Wheel bearings, jets and turbo jets are not covered by the life-time warranty.


3c. Environmental and Storage Damage:


Prolonged exposure to extreme environmental conditions, such as leaving the unit in direct sunlight.


3d. Improper Usage and Maintenance:


 - Over-tightening of any threaded parts, leading to breakage.

 - Failure to rinse and clean the Sand Assassin PRO after each use, leading to blockages or damage.


3e. Unauthorised Modifications:


Any modifications, alterations, or repairs performed by unauthorised persons void the warranty.


3f. Parts Not Specified:


Any parts not specifically mentioned in this warranty are not covered.


4. Warranty Claim Process:


To file a warranty claim, contact our customer support team with proof of purchase and a description of the issue. We may require the product to be returned for inspection.


5. Additional Notes:


This life-time warranty is non-transferable and applies only to the original purchaser.

For any part not covered under this life-time warranty, we offer replacement parts at a heavily discounted rate.

Shipping and handling fees for returns or repairs under warranty are the responsibility of the purchaser, unless otherwise stated by customer service.


6. Proper Care Guidelines:


To ensure the longevity of your Sand Assassin PRO:


 - Clean the unit thoroughly with water after each use.

 - Store the unit in a cool, dry place, away from direct sunlight and extreme temperatures.

 - Avoid over-tightening threaded parts to prevent damage.

 - By using this product, you agree to the terms and conditions outlined in this warranty.

Foam Thrower PRO Pressure Cannon Warranty 

Foam Thrower PRO Pressure Snow Foam Cannon Warranty

Your Foam Thrower Pressure Snow Foam Cannon is covered by a 3-year limited warranty against defects in materials and workmanship, subject to the terms and conditions below.

1. Warranty Coverage:

This warranty covers the Foam Thrower Pressure Snow Foam Cannon for a period of 3 years from the date of purchase. During this period, if the product is found to be defective due to faulty materials or workmanship, we will repair or replace the unit at no charge.

2. What is Covered:

Defects in materials and workmanship.
Malfunctions under advised use and care.

3. What is Not Covered:

3a - This warranty does not cover damage resulting from:

 - Dropping the Foam Thrower Pressure Snow Foam Cannon or other physical impacts.
 - Over tightening of any components or parts. DO NOT over tighten reservoir tank - this will result in snapping and cracking of plastic threads.

3b - Improper Storage:

 - Damage caused by prolonged exposure to direct sunlight or high temperatures.
 - Damage due to incorrect storage, including storage for longer than 1 week without proper care.


3c - Cosmetic Imperfections: 


 - Any superficial imperfections, such as scratches, dents, or dis-coloration, that does not affect the functionality of the product are not covered.

3d - Chemical Damage - This warranty is void if the foam cannon is used with:


 - Extreme acidic or alkaline solutions, including harsh degreasers.
 - Chemicals not recommended for use with pressure washer attachments.


3e - Improper Maintenance:

 - Failure to properly rinse and clean the cannon with water after each use will void the warranty.
 - Blockages or residue build-up due to lack of proper cleaning.


3f - Unauthorised Modifications: 


Any alterations, modifications, or repairs done by unauthorized persons will void the warranty.

3g - Improper Use: 


Damage caused by using the foam cannon in ways not intended or recommended, including using it with incompatible pressure washers, will not be covered.

4 - Warranty Claim Process:


To file a warranty claim, please contact our customer support team with your proof of purchase and a description of the issue. We may require the product to be returned for inspection.

5 - Additional Notes:


This warranty is non-transferable and applies only to the original purchaser.
Shipping and handling fees for returns or repairs under warranty are the responsibility of the purchaser, unless otherwise stated by customer service.
By using this product, you agree to the terms and conditions outlined in this warranty.

6 - Proper Care Guidelines:


To ensure the longevity of your Foam Thrower Pressure Snow Foam Cannon, always:

 - Clean the unit with fresh water after each use.
 - Store the cannon in a cool, dry place, away from direct sunlight and extreme temperatures.
 - Avoid using aggressive chemicals not intended for foam cannons or pressure washers.


If you follow these guidelines, your Foam Thrower Pressure Snow Foam Cannon will provide optimal performance for years to come!

Foam Thrower Garden Cannon Warranty

Foam Thrower Garden Cannon Warranty

Your Foam Thrower Garden Cannon is covered by a 3-year limited warranty against defects in materials and workmanship, subject to the terms and conditions below.

1. Warranty Coverage:

This warranty covers the Foam Thrower Garden Cannon for a period of 3 years from the date of purchase. During this period, if the product is found to be defective due to faulty materials or workmanship, we will repair or replace the unit at no charge.

2. What is Covered:

Defects in materials and workmanship.
Malfunctions under advised use and care.

3. What is Not Covered:

3a - This warranty does not cover damage resulting from:

 - Dropping the Foam Thrower Garden Cannon or other physical impacts.
 - Over tightening of any components or parts. DO NOT over tighten reservoir tank - this will result in snapping and cracking of plastic threads.

3b - Improper Storage:

 - Damage caused by prolonged exposure to direct sunlight or high temperatures.
 - Damage due to incorrect storage, including storage for longer than 1 week without proper care.


3c - Cosmetic Imperfections: 


 - Any superficial imperfections, such as scratches, dents, or dis-coloration, that does not affect the functionality of the product are not covered.

3d - Chemical Damage - This warranty is void if the foam cannon is used with:


 - Extreme acidic or alkaline solutions, including harsh degreasers.
 - Chemicals not recommended for use with pressure washer attachments.


3e - Improper Maintenance:

 - Failure to properly rinse and clean the cannon with water after each use will void the warranty.
 - Blockages or residue build-up due to lack of proper cleaning.


3f - Unauthorised Modifications: 


Any alterations, modifications, or repairs done by unauthorised persons will void the warranty.

3g - Improper Use: 


Damage caused by using the foam cannon in ways not intended or recommended, including using it with incompatible pressure washers, will not be covered.

4 - Warranty Claim Process:


To file a warranty claim, please contact our customer support team with your proof of purchase and a description of the issue. We may require the product to be returned for inspection.

5 - Additional Notes:


This warranty is non-transferable and applies only to the original purchaser.
Shipping and handling fees for returns or repairs under warranty are the responsibility of the purchaser, unless otherwise stated by customer service.
By using this product, you agree to the terms and conditions outlined in this warranty.

6 - Proper Care Guidelines:


To ensure the longevity of your Foam Thrower Garden Cannon, always:

 - Clean the unit with fresh water after each use.
 - Store the cannon in a cool, dry place, away from direct sunlight and extreme temperatures.
 - Avoid using aggressive chemicals not intended for foam cannons or pressure washers.


If you follow these guidelines, your Foam Thrower Garden Cannon will provide optimal performance for years to come!

PRODUCT SUPPORT

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If you have any questions at all, whether it be for shipping, products, adapters or how to use anything on our store, please send us an email to help@4WDetail.com!


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